Privacy Policy
How we handle the information you share with us.
This policy explains how HVAC Climate Engineers collects, uses and protects the information you provide through our website. By using our contact form or WhatsApp link, you agree to the practices described below.
Information we collect
When you submit an enquiry through our contact form or WhatsApp, we collect the details you provide — typically your name, phone number, email address, the service you are interested in, and your message.
How we use your information
We use your information solely to respond to your enquiry, provide quotes, and deliver the HVAC services you request. We do not sell or rent your personal information to third parties.
How enquiries are handled
Contact form submissions are delivered to our business email through a managed form service that includes spam protection. Your details are accessible only to our team members who handle customer enquiries.
Data retention
We retain enquiry information only for as long as necessary to respond to your request and maintain our business records, after which it is securely removed.
Third-party services
Our website is hosted on a secure platform and may use a managed form service to process enquiries. These providers process data on our behalf under their own privacy and security terms.
Your rights
You may request access to, correction of, or deletion of the personal information you have shared with us. Contact us using the details below and we will respond promptly.
Contact us
For any questions about this privacy policy, email us at hvac.climate@yahoo.com or call +91 99628 85111.